Experience & Retail Design

Brand experiences that demand attention.

Retail design should do more than just present product.

From flagship stores to temporary pop-ups and everything in between, our goal is to create immersive environments that spark curiosity, invite exploration, and drive connection. At any scale, we see an opportunity to create something bold and unexpected.

We’re experts in retail design and creative brand experiences, with over twenty years proudly working alongside a diverse portfolio of the world’s largest and best-loved brands to design everything from concept stores to high-impact window displays. Every detail is designed bring your brand to life- to engage your customers and create awareness among new audiences. It’s not just design- it’s brand theatre.

We are proud to have worked with some of the world’s largest and best-loved brands across a myriad of sectors around the globe. And whether creating stores, concessions, branded spaces, pop-ups, point of sale or windows, our retail design bring brands to life through immersive physical experiences that engage your customers and create awareness among new audiences.

From research, strategy and concept through to implementation, our expert teams work collaboratively with you, challenging the brief where necessary, sharing thoughts and ideas so every opportunity is maximised.

Retail Identity

Shaping in-store experience.

 

Bringing brands to life. Turning ideas into award-winning environments with creative innovation and commercial know-how.

Experiential Retail

Memorable brand moments.

 

Turning a transaction into an interaction, an experience, delivers a more rewarding and memorable in-store connection.

Sustainable Retail Design

Making mindful choices.

 

Working toward a more circular and less wasteful way of designing and thinking about retail environments and practices.

Store Design

Award-winning environments.

 

With over 20 years of experience, we bring innovation, commerciality, and insight to craft retail designs that perform.

shop design

Pop Up Shops

Leveraging FOMO.

 

Pop-ups offer opportunities for experimentation and can be really effective in making a brand statement with impact to grab attention and create online impressions.

Activations & Retail Product Launches

More than just promotion.

 

With a singular focus and strong central message, activations and events are designed to entertain, to engage, and to leave a lasting impression.

Shop In Shops

Standing out in store.

 

We design shop-in-shop concepts that, any scale in store, provide brand recognition and presence with consistency, quality, and identifiability.

Window Display Design

Sparking curiosity.

 

Great window concept design allows your brand to deliver a strong, singular message with real visual impact; to drive footfall, increase impressions, and delight customers.

Visualisation

Bringing ideas to life.

 

Our design studio can offer a wide variety of visualisation services, from an initial hand-rendered exploration, right through to an immersive VR walkthrough.

Digital Integration

Seamless brand activity.

 

Brining online identity and experiential direction into physical retail environments. Meeting the expectations of digitally native customers with seamless and easy to navigate multi-channel experiences.

Branded Spaces

Ensuring brand visibility.        

    

We’re experts in ensuring visibility and credibility at any scale of execution; delivering brand-owned visual and experiential activity that remains representative of the wider brand world in busy multi-brand environments.

Perricone MD
Adidas Predator x Sports Direct
MONTIREX
Stanley x Go Outdoors
Columbia x SDI
The North Face
National Express
New Balance X JD
MAC x Selfridges
UGG x Selfridges
Adidas Predator

Design Trend Predictions 2025

As a creative retail agency, we constantly track and evaluate activity and ideas; observing how cultural touchpoints evolve.

South Korean Retail Innovation – PART TWO

South Korean retail sets the bar for world-class experiences. Part Two of our report reveals the key elements behind their exceptional design approach.

South Korean Retail Innovation – PART ONE

Celebrated for it’s lively pop culture, internationally acclaimed boy bands and innovative K-Beauty trends, South Korea has sparked a cultural phenomenon, drawing attention from across the globe.

Boomers – Rethinking Purpose.

We’re living in the most age-diverse society in history – and we’re becoming one of the most age-segregated.
Design Trend Predictions 2025
South Korean Retail Innovation – PART TWO
South Korean Retail Innovation – PART ONE
Boomers – Rethinking Purpose.

Insight & Strategy

Our strategic approach is grounded in research, insight, and experience. Our strategic teams stay on-trend and in-the-know, constantly surveying the cultural landscape.

 

This foundation means that we can understand your brand as seen through the eyes of your customers, delivering meaningful experiences by leveraging our strategy-driven guidance across every stage of the project.

Brand Storytelling

To build more engaging brand stories we carefully analyse our research and insight to identify where our clients’ brands can have the most impact. We present recommendations that define brand narrative and customer experiences that meet the demands of an ever-changing retail-landscape.

Realisation

Throughout every stage of a project, we maintain a meticulous focus on detail. From Technical Development to on-site management, we provide thorough documentation that supports every aspect of your project’s successful delivery. Our comprehensive drawing packs and precise prototyping ensures excellence in both production and implementation.

Let’s carry on the conversation