Cannabotech
Design4Retail helped to re-introduce Cannabotech’s CBD-based products to the UK market with a retail presence to take the brand to new heights.
An elevated CBD offering for the UK market
Cannabotech teamed up with us to launch their first UK retail space, bringing their CBD products to life through a premium, wellness-led brand experience that fuses tech, care, and nature.
Idea
Reshaping the space, transforming a former fashion store into a health and wellness environment was the main challenge, evolving the existing store architecture to meet the needs of the brand. We reintegrated the old changing rooms into the space to create room for a more private consultation experience, as well as enabling staff spaces, storage and services to be hidden from view.
Customer journey
The store’s customer journey was designed with the brand’s seven key solutions – Immune System, Stress & Sleep, Muscles & Joints, Skin Health, Mood Support, Health Maintenance, and Anti-Aging – as a methodology for exploration and product category navigation.
An intuitive pathway for customers was defined starting with a window display that prefaces the brand, building intrigue, to a welcoming interactive moment via the ‘My Being – skin scanner’. This interactive touchpoint introduces shoppers to the brand, diagnosing and identifying products relevant to their needs. Staff stylised as ‘Botanacists’ offer expert instore advice and consultations, as well as epigenetic testing for in depth well-being regimens.
Within the core of the space is an interactive touch sensitive table allowing customers to learn about the blend of ingredients that make up Cannabotech’s products, and enlighten themselves to the body’s endocannabinoid system, delving into the efficacy of the unique M2CBD formula.
This educational and exploratory element within the store seeks to engage customers, leveraging RFID-based lift and learn technology to activate immersive content. The system also activates large overhead screens, channelling digital media and educational content into the store environment to take over the space.
At the visual merchandising and product display level, product density is deliberately lighter to give an elevated and premium feel, with storage below for easy stock replenishment. This made ample space for the inclusion of interactive touchscreens within the display to allow for further customer engagement, and promotion of the Cannabotech “My Being” app for onward support and aftercare.
Realisation
The store was designed to encompass a clinical yet welcoming and trustworthy atmosphere that would appeal to all shoppers regardless of their gender. Using mushroom-inspired tone on tone, hints of green to represent the origins of CBD extract and seams of gold, a premium space is formed. Luxurious textures add a sense of tactility to the space and translucent materials interact with the light in the store to envelop customers in a calm environment evoking precision and harmony.
The punctuation of scientific digital elements alongside the use decorative materials and forms that soften the space, helped to achieve a sense of equilibrium between the scientific and natural aspects of the brand, focussing on consumer well-being.
Following the success of the store, Cannabotech invited us to support them with the design and planning of a concession model within the Polish pharmacy giant, Super-Pharm, which was rolled out across four locations. We underwent a thorough process of visiting the site, and providing remote consultant support through design, technical development, artworking and project management.
The four-store trial encapsules all that is great about the Cannabotech store in terms of face-to-face consultation, facial scanning, digital integration and after sales support.
Testimonial
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Related Work
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