Although AI can save time on repetitive or routine tasks it cannot give human feelings and thoughts, and where retail is concerned it cannot determine how humans will interact with and in a space. AI does however enable us to focus on tasks that require human abilities, such as ideation, conceptualisation and problem solving, what we do best.
We believe AI is pivotal in how the retail industry looks now as well as in years to come. It aims to take the shopping experience to the next level, with the rise of even more personalised technologies, immersive environments, and seamless customer journeys.
With all that being said, we cannot rely on AI because AI relies on us. In order to yield better results for the future we need to feed AI with fresh artwork and ideas. Essentially nothing can match the human brain, but AI certainly can expand your mind and feed human creativity.
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